Shipping policy

Shipping Policy

Thank you for shopping with us! Below is our standard shipping policy for Spoon Remix Shop to ensure clarity and confidence in your order.

Processing Time: All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping (United States)

Shipping carrier: USPS

Standard Shipping: 3-7 business days

Expedited Shipping: Available at checkout (1-3 business days)
Shipping rates are calculated at checkout based on your location and selected service.

International Shipping

Shipping carrier: DHL

We ship worldwide, including to the European Union.

Delivery times vary by destination but generally take 7-21 business days.

Shipping rates are calculated at checkout based on your location and selected service.

Customs, Duties, and Taxes

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. We are not responsible for these charges if they are applied and are your responsibility as the customer.

Order Tracking

You will receive a shipping confirmation email with your tracking number once your order has shipped. Please allow 48 hours for the tracking information to become available.

Missing or Delayed Orders

If your order is delayed beyond the estimated delivery time, please contact us at contact@spoonremix.com with your order number, and we will assist you in locating your package.

Returns and Exchanges

Please refer to our Return Policy for details on returns and exchanges.